Delivery Payments & Returns. / Customer Service / ACS4IT - Hardware, software & peripherals
Order before 5pm for Next Day Delivery

 

Delivery

We will always make every effort to have your order to you as soon as possible.

Free delivery on orders over £150.

All orders placed before 5pm will be delivered the next day (stock dependant).

Orders placed after 5pm will be on a 2 day delivery service.

Orders which are placed out of working hours will be processed and dispatched the next business working day i.e. order placed on Saturday will be processed and despatched on the following Monday.


Payments

We currently accept payment via Invoice or Credit/Debit Card. For Credit/Debit card payments we accept Visa, Visa Delta (Debit), Mastercard and Maestro through our secure Sagepay system.

Where an order is paid for by credit card, orders will not be released until all necessary security checks are complete.

Unless otherwise stated, invoices must be paid within 30 calendar days of the date stated on them.

Find all our terms and conditions regarding payments on the Terms & Conditions page. 

 

Returns

All returns must be made within 12 days of receipt of the Goods. The Goods must be in original manufacturer’s packaging, protected by an outer box and in an immediately re-saleable condition.

To raise a return or if you have any queries regarding returns, please do not hesitate to call our customer services team who will be happy to assist in any way.

Short Shipments - These must be raised within 3 day of delivery, this includes the day it was delivered.

Incorrect Items - These must be raised within 15 days of delivery or within 3 days for hardware products.

Faulty products - Generally for hardware products, the responsibility of a repair or return will lie with the manufacturer. In this instance, we will help you with the process and provide all relevant information for the issue to achieve a speedy resolution.

Find all our terms and conditions regarding returns on the Terms & Conditions page.

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